SERVICE AND SUPPORT
Service and Operation
The potential of a software solution can best be exploited if the users are familiar with and have mastered the functions and operation. We want our software to be used successfully. Therefore, our sales and service staff provide support in planning the use and operation of our products.
Setup and implementation are particularly important. We are at our customers’ side at every step and help to generate tangible progress. We work together closely with the IT administration and the inspectors. We are also happy to customise the software to meet special requirements, for example by integrating checklist templates or implementing individual functions.
We look forward to working with you.
Excerpt of our services:
SETUP AND INTRODUCTION
Organisation and support of the implementation of our apps and software solutions, gladly together with the IT administration and the inspectors.
E-MAIL AND LIVE SUPPORT
Email support and needs-based remote and on-site service by qualified service personnel including telephone hotline.
USER TRAINING
Online training and workshops on site as well as needs-specific personnel coaching.
INDIVIDUAL TEMPLATES AND REPORTS
Our experts are happy to build special templates for checklists and reports into the apps.
CUSTOMER-SPECIFIC ADJUSTMENTS
Implementation of special functions and features that further facilitate the work of inspectors and organisers, such as additional analysis functions.
HARDWARE LEASING AND SALE
Software and hardware from one source. We will be happy to put together a suitable complete package for any application.
Start your free 14-day trial now – no commitment!
Freelancers can purchase a license conveniently in our online shop. We are happy to recommend telephone and remote support. Our service experts will then be on hand to provide you with professional advice and assistance with any questions you may have. Discover our comprehensive range of services now.
Companies with more than five inspectors – we offer personalized guidance to help you find the perfect solution, including tailored offers to fit your needs. We look forward to your inquiry. More features and services for businesses can be found under Organization and Integration.
We look forward to working with you!
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Versions in comparison
PRO
PREMIUM
ENTERPRISE
Functions / Features
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✓
✓
Unlimited number of inspections, inspection items, customers, etc.
Offline 100% – inspect on site without an internet connection
Store customer and order data
Document hazards with photos and videos
Scan barcodes, QR codes, NFC / RFID
Create your own inspection lists / checklists
Pre-installed checklist templates for many areas of application
Create and send PDF reports at the touch of a button
Manually exchange data between users and devices
Automatically synchronize data between users and devices
Use Android, iOS, Windows PC and macOS
✓
✓
✓
✓
✓
✓
✓
✓
✓
✗
✓
✓
✓
✓
✓
✓
✓
✓
✓
✗
✓
✓
✓
✓
✓
✓
✓
✓
✓
✓
✗
✓
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Video tutorials
User training
✓
✓
✓
✓
✓
✓
✓
✓
✓
Inventory management and inventory templates
Organize your workforce and inspections
Cloud for synchronizing data between users and devices
Additional options for designing inspection lists
✗
✗
✗
✗
✓
✓
✓
✓
✓
✓
✓
✓
No Cloud for high security areas
On-premises / own servers
Interfaces (SalesForce, SAP, Power BI, Dynamics, etc.)
Individual customizations
✓
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✗
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✓
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✓
✓
Please select your inspection area
Work Equipment and Workplaces
Rack Inspection Acc. to ISO 15635
DIN EN 15635, Schweiz SN 15635, ÖNORM 15635, etc.
Please select your inspection area
Work Equipment and Workplaces
Occupational Safety Inspection
Rack Inspection Acc. to ISO 15635
DIN EN 15635, Schweiz SN 15635, ÖNORM 15635, etc.