SERVICE AND SUPPORT
Service and Operation
The potential of a software solution can best be exploited if the users are familiar with and have mastered the functions and operation. We want our software to be used successfully. Therefore, our sales and service staff provide support in planning the use and operation of our products.
Setup and implementation are particularly important. We are at our customers’ side at every step and help to generate tangible progress. We work together closely with the IT administration and the inspectors. We are also happy to customise the software to meet special requirements, for example by integrating checklist templates or implementing individual functions.
We look forward to working with you.
Excerpt of our services:
SETUP AND INTRODUCTION
Organisation and support of the implementation of our apps and software solutions, gladly together with the IT administration and the inspectors.
E-MAIL AND LIVE SUPPORT
Free e-mail support and needs-based remote and on-site service by qualified service personnel including telephone hotline.
Online training and workshops on site as well as needs-specific personnel coaching.
INDIVIDUAL TEMPLATES AND REPORTS
Our experts are happy to build special templates for checklists and reports into the apps.
Implementation of special functions and features that further facilitate the work of inspectors and organisers, such as additional analysis functions.
HARDWARE LEASING AND SALE
Software and hardware from one source. We will be happy to put together a suitable complete package for any application.